Hub Solution Designs, Inc. is a management & technology consulting firm specializing in Master Data Management (MDM).
The business case creation & ROI analysis engagement typically follows from our MDM “Master Class” workshop, readiness assessment and software evaluation & selection engagements.
Challenges
For enterprise technology projects, we advise publishing measurable and tangible benefits before starting the project. This silences skeptics and provides direction for the organization and the project team.
Typically, MDM projects face some challenges:
MDM is perceived as just another “bleeding edge” technology project
Data quality within and across applications is perceived as good quality and application owners defend any changes to that data
Executives are not aware of the tremendous benefits an MDM initiative can deliver to their productivity, processes and reporting
Deliverables
The deliverable documents the current state of data quality and the impact of “dirty data” in your company, areas where costs can be reduced or avoided, and revenue impact from a potential MDM initiative.
At the end of the workshop, we provide:
Data quality profile for key source systems
Impact of current data quality levels on critical business processes
Possible target metrics in the areas of cost avoidance, cost savings and incremental revenue your MDM initiative can achieve
An ROI template with the above numbers and a detailed business case
Solution
Hub Solution Designs proposes a specific approach to quantify those benefits and present a strong case to both the business and IT teams.
We hold a series of workshop sessions, to identify possible data sources, perform data profiling, and present to the business the tangible benefits an MDM initiative can provide.
Then, the results from the workshop are communicated and socialized to gain “buy-in” from the various stakeholders in the enterprise.
Benefits
The biggest benefit is to provide you with current and target metrics that an MDM initiative can achieve. Potential benefits that can be identified in this workshop are:
Increase in productivity of sales operations
Increased response to marketing campaigns
For IT, availability of “data as a service” in a service-oriented architecture
Increased accuracy for assessing financial risk related to a customer
